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Hotel Chocolat is a British chocolatier and cocoa grower. Armed with passion and enthusiasm, the company has embarked on a journey to re-set the stakes of the chocolate market in terms of quality, variety and inspiration. They are the UK's leading chocolate mail order company and the premium choice for delivered chocolate gifts.

Their Story...

...British entrepreneurs, Angus Thirlwell and Peter Harris embarked upon their Hotel Chocolat journey about 20 years ago.

Hotel Chocolat is a British chocolatier that encompasses a new type of chocolate company, connecting luxury chocolate making and retailing with cocoa growing – it is one of the world’s few chocolate makers to actually grow cocoa. Hotel Chocolat remains a privately owned company with the original co-founders still very much involved.

The Business grew from an award-winning website to the launch of their first retail store in 2004. They are turning heads by offering something completely different and original – deeply authentic chocolate with a witty, fashionable edge.

HOTEL CHOCOLAT’S secret ingredients…

A spirit of innovation and creativity permeates the company. Their look is influenced by the London fashion scene and their concepts born through a desire to make people happy through gift giving and interaction with those they love.

Real chocolate needs real ingredients and Hotel Chocolat is pioneering a ‘less sugar, more cocoa’ approach to recipes, allowing the true flavours to shine through – particularly noticeable in their signature high cocoa milk chocolates. Their unique status as a cocoa grower as well as a chocolatier provides them with unmatched insight, an engaging story and some of the world’s rarest cocoa with which to work.

There is a huge disparity between those who enjoy fine chocolate and the subsistence cocoa growers who nurture the beans. So we wanted to do something to make a difference. They are extremely proud that for 8 years now, their own Engaged Ethics program has been delivering sustainable benefits to cocoa communities in Saint Lucia and Ghana. And the story continues with a slew of exciting new projects…

– At London’s Borough Market, they opened a cacao cuisine street food café, serving authentic cocoa tea, savoury and sweet cacao wraps and a range of Rabot Estate small batch chocolates (April 2010). For opening times, menu and directions -

– They launched the world’s first Chocolate Bond, with the ‘interest’ paid in monthly chocolate. Members of their Chocolate Tasting Club responded enthusiastically, raising £4m to help fund our initiatives in the UK, US and Saint Lucia. (June 2010).

– The Boucan restaurant is now open on their cocoa estate in Saint Lucia – a full dining experience centred around an innovative, light and healthy cacao cuisine menu, with a view to die for (February 2011).

Explore the menu -

– Their first New York state store opened at Roosevelt Fields in November 2011, joining Newbury Street, Boston, which has been open since summer 2009 and has gained a loyal following. For addresses and opening times -


– Their plantation chic hotel has been fully open with 14 guest Pods from December 2011. Pictures, rates and packages at -


– ‘London Roast & Conch’ is their venue for small batch bean roasting and chocolate making. Situated in Monmouth Street in Seven Dials, Covent Garden they serve a groundbreaking new range of unique cocoa drinks with all the refreshing vitality of coffee. It’s a place to savour the aromas of freshly roasting cocoa and sample the cacao cuisine menu. Opened in December 2011 -


And the story continues… powered by chocolate and the amazing support of their fabulous customers!

In memory of 'Lucky, Sherry, Bigsy & Simba'

Copyright © Norma Kearton 2000 - 2017